CSaaS - Customer Service as A Service



Build powerful intelligent Customer Service applications on top of DataKnowl Cloud Services.
Integrate them in your products now. It is easy and fast.

V-Voice

The V-Voice virtual agent makes it possible to optimize and / or automate interactions with users and customers on the voice channel.

V-Voice is a A.I. based Conversational IVR that allows you to reduce operating costs, offers services 24h/24h and increase customer satisfaction.

V-Voice works seamlessly with live agents to solve customer problems more efficiently and faster.

Features   Prices

V-Agent

V-Agent is a virtual assistant (chatbot) that supports your users and customers by answering their questions, 24 hours per day, 7 days per week

By 2020, customer experience will overtake price and product as the key brand differentiator. Chatbots are the disruptive technology that will change Customer Service forever.

Features   Prices   Free Plan

SmartCENTER

SmartCENTER is the ultimate solution for intelligent omni-channel customer service. It allows to integrate multiple channels, and provide optimized customer service as well as self-service.

SmartCENTER is also available as add-on for V-Voice.

Features   Prices

SMS - A2P

Enteprise SMS Messaging. Create new services for customer and user engadgement.

DataKnowl Engagement SMS is the most effective solution for send promotions, communication service, event invitations, remember appointments and countless other uses.

Features   Prices
About Us
About Us
DataKnowl is the unified platform for customer service optimization and automation.

DataKnowl Cloud Service is the CSaaS Platform, built by developers for developers, to create intelligent customer service application.


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