CSaaS - Customer Service as A Service



Build powerful intelligent Customer Service applications on top of DataKnowl Cloud Services.
Integrate them in your products now. It is easy and fast.

V-Voice

The V-Voice virtual agent makes it possible to optimize and / or automate interaction with users and customers on the voice channel.

V-Voice allows you to reduce operating costs, offer services 24h/24h and increase customer satisfaction.

V-Agent

V-Agent is a virtual assistant (chatbot) that supports your users and customers by answering their questions, 24 hours per day, 7 days per week

By 2020, customer experience will overtake price and product as the key brand differentiator. Chatbots are the disruptive technology that will change Customer Service forever.

SmartCENTER

SmartCENTER is the ultimate solution for intelligent omni-channel customer service. It allows to integrate multiple channels, and provide optimized customer service as well as self-service.

SmartCENTER is also available as add-on for V-Voice.
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